CUSTOMER
TESTIMONIALS:
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My order arrived safely and everything was wonderful. Your website is
magnificent and I can tell someone spent a world of time making it pleasant for viewers. Thank you for such a great web site and good products.
--Lucy K., West Palm Beach, FL
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Hello Valerie, Just wanted to tell you the pendant arrived on Saturday and my husband absolutely loves it. We were very impressed with the beautiful packaging. You do a wonderful job, it reminded us of the "old days" and it's great to see that there are people still treating things with love and care. Again, thank you very much for being here.
--Margarita
C., Bozeman, MT
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Hi!
Just to let you know, I received my order today. I have done much ordering from many different sites on the computer,
but you have provided the best customer satisfaction I have ever experienced. Thank you so very much and I will definitely be
ordering from you again!!!!!!! Thanks for all your personal attention. --Patricia
N., Winnipeg, MB, Canada
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Dear Valerie,
Just received my order today. Wow... it sure is refreshing to have such speedy service.
I am very pleased with the merchandise I ordered and the little paper gift boxes and gift bags for the items are a really nice touch.
Also, thank you for calling me, rather than emailing me, regarding one of the items (Irish Stamp) you had a question on.
All in all, it was a pleasure shopping your website and I'm sure I will be visiting it again.
I would not hesitate to recommend you to anyone. --Ronetta
M., San Fernando, CA
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Hello Soulful Living, I
received my phoenix pendant yesterday. I really love it. I was looking for a pendant in the European tradition, not Asian. This
pendant was perfect and I especially like the Chartres labyrinth. But, I must say, that as I opened my packing
box, I was treated to such a beautiful presentation. The red box and yellow ribbon was a delight and I
can't remember when I have gotten something so pretty in a long time. Thanks also for my window
mandala. It
is rainy today, but should be clear tomorrow, and I will go around and see just what window I will put it
up in. Thank you for your prompt service. If I need something in the future, I will
definitely look you up on the internet. --Leeann A., West Long Branch, NJ
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Hi Valerie,
I just opened the brass “Circle of Life” pendant package and couldn’t be happier with my purchase. It’s absolutely beautiful!! I’ve been
looking for something like it for years!! And thanks so much for the free decal. I ran right out and put it on my car. I also wanted to
compliment you on the packaging of the pendant. Wow! What a presentation. Needless to say, I was very impressed. I will definitely be ordering from your site again in the near
future. There is so much great stuff to browse through on the site. I find myself going there just to get a break from my work day.
Anyway, thanks again. Your site and products are great!! A very satisfied
customer. --Karli G., Somerville, NJ
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Hello!
I just received the mandala print I ordered and it is stunningly gorgeous. I first caught sight of Allen's
Mandala collection on your website about a year ago. I immediately was drawn to the print that I just
received, however I wanted to let the desire to purchase it sit with me for a while. Finally, a week
ago I decided it was time to make the purchase when I revisited your site and was once again drawn to the
exact same mandala. You have a beautiful, calming website and a very personalized, familial way of presenting your company
and merchandise. Much gratitude.
--Joanna F., San Francisco, CA
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I want to thank you for your prompt delivery of my order. I love my new Aum shirt. I know that I will be enjoying more products from you in the near future. Beautiful stuff...
I have worn my Aum shirt to a music festival here in Miami and received so many
" oohs" and " aahs" on the beauty of the shirt. I also have been
writing to all my family and friends with my new stationary and they all have
inquired, " Where did you purchase such lovely paper?" Thank you so much for being out there and putting out such
positive vibes and products. Peace. --Omine E., Miami Beach, FL
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Thank you, thank you...
I look forward to receiving my first order and would like to take the opportunity to compliment you not only on your breathtaking and creative product mix, but also on your courteous and attentive customer service. These two attributes are what set successful web based retailers apart from those that fail. I will definitely be shopping with you again, and spreading the good word! Be
well. --Theresa F., Pittsburgh, PA
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You guys get an A for outstanding customer service. I am a nurse and can
appreciate attentiveness, responsiveness and genuine sincerity and you guys do that very well. This is my first time ordering from you as I had to find
a grab bag gift in silk for my book club party and feel fortunate to have found you on line. The clock just spoke to me the minute I saw it. I
hadn't intended to buy anything for myself but could not resist. I look forward to doing continued business with you.
-- I have been so busy that I hadn't had a chance to tell you how absolutely thrilled I am with my entire order thus far and am looking forward to the
clock. The extra gifts were such a nice touch. My teenage daughter's favorite color is purple so as much as I wanted to keep the writing pad for
myself, I gave it to her and she was ecstatic. I look forward to doing continued business with you. The handwritten note was superb. I'm telling
everyone I know about your company. My mother and sister were with me when the package arrived and are impressed as well. Happy Holidays.
--Antoinette J., Burtonsville, MD
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Thank you, AGAIN, Dear Valerie!! I am so pleased to have received my second Purple Tibetan Silk Scarf!!
You are a pleasure, and to be able to find purple silk (I did some searching!) and with inspirational designs is very satisfying and pleasing. I know I shall enjoy it! THANKS so
much! Singing in Joy! --Sheryl
R., Chicago, IL
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Hello –- I just received my beautiful necklace today –- I have to tell you the picture does not do the necklace justice –- it is absolutely beautiful. I was so very excited when I opened it up and saw how pretty it is. I am so very glad that I ordered it. I am looking forward to buying other things from your collection. Thank you again so much for sharing your beautiful product with me.
--Lisa D., Forked River, NJ
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Hi, Valerie~ I received my order today, and it's wonderful. Thanks! I am giving them as gifts, and I'm sure they will be deeply appreciated by all. --Britta, Portland, OR
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Thank you,
The pendant is beautiful, and I was surprised at how fast I received it. You are the first place I have ever ordered from that sends a personalized thank you card with the order. I also loved the gift box; it's a very nice
touch. I think you can look forward to more orders from me in the future. I love any kind of jewelry that is unusual, especially if it is based on ancient designs.
Thanks again. --Martha
S., Rogersville, TN
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Valerie,
We received our order yesterday! I can't believe it came so soon and was so beautifully done. The boxes and jewelry bags are a great idea especially for
gift giving. As we unwrapped each of the Gau pendants, both Leslie and I were amazed at how similar and perfect the pendants were.
You did a great job for us and we will remember you the next time we want to shop for something.
Thanks!
--Colleen
M., Alabaster, AL
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Thank you very much for the prompt and extremely helpful service! I really appreciate it. My sister's birthday is
on Sat., and I am so happy that I will be able to receive her presents by then. I think it was really cool that
you responded so quickly to my e-mail and made it possible for me to receive my sister's gifts on time. I found a
lot of great products on your website that I will definitely be buying for myself and others in the future. Thanks
again!
--Alison G., West Allis, WI
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Valerie, The beautiful triple spiral medallion and
inspiration rings arrived Saturday. A friend noticed the medallion yesterday and said, "You've found another one! How do you keep finding the meaningful jewelry?" I've directed her to your sites. Thank you for the gift of the toe
ring -- my daughter confiscated it immediately, but I did get to glimpse it before it disappeared into her room. ;-) I appreciate the care and grace with which you prepare the orders. Please know I will continue to be a customer for a long, long time.
--Holly R., Clinton, MS
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Valerie!
I just received my bronze labyrinth/phoenix pendant! I love it so much. I am wearing
it right now and will continue to wear it. Everything about your presentation was so
beautiful! The packaging, card, and ribbon. It's very heartfelt. Also, thank you for the
window sticker!!! I appreciate your kindness and will always wear my necklace. It's a
reminder for me to continue on my path as an artist, that there is no fear, and all I
have to do now is FLY!!! So thank you again for this pendant, it will be with me as I
journey. I love it so much, it really means the world to me.
--Leebs G., Los Angeles, CA
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I
received my order a couple of days ago by mail & wanted to send a note to
say thank you. I am so pleased with each of the millefiori pendants---as well as
with the beautiful gift boxes! They will make very special Christmas gifts. I
will indeed order again in the future!
--Jenny M., Badin, NC
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I can't believe how fast my order arrived. Everything is so beautifully and carefully wrapped, the products
are the highest quality, your web photos represented them very accurately, I will happily refer others to your
website. --Michele
L., Santa Barbara, CA
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Thank you for doing business with style. Beautiful blue box and the
pouch is a very nice touch. The brass medallion as pictured. Good website Valerie!! I will visit you again.
-- George J., Red Bluff, CA
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Hi, I wanted to let you know how much I love my rose choker necklace.
The beautiful packaging and pouch it came in was a great surprise. Keep up with the great service and personal touches you deliver. Thanks.
--Laura C., Fort Wayne, IN
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Thank you so much for gorgeous prints. They arrived in UK yesterday and I fetched them from
the post office today. They look even better in reality than on the Net. The scarf is lovely too and exactly matches a cotton gypsy skirt I've just bought to wear on holiday
in Cyprus - going Sunday. Once again thanks - will buy more I'm sure at a later date.
--Lynne
E., Hull, UK
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I
received a pendant from you a couple of weeks ago and just wanted to say that the piece is just
beautiful. The colors are vivid and vibrant--just an outstanding work of art.
The pouch and the packaging are icing on the cake and tasty to the eye. Thank you very
much. Pleasant holidays to you. Namaste --Travis
W., Portland, OR
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I just received my 1st order from your site -- a small singing bowl. It's very, very nice and the box is perfect. It's a gift -- I'll be back
to the site soon to get one for myself! Thanks. --Karen
M., Cleveland, OH
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You
have just gained a customer for life! Thank you so much for your commitment to
customer satisfaction... really "delight" in this case. It seems to be
so rare anymore... especially over the internet. --Marty B., Holland, MI
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This site offers beautiful, affordable products that are quite unique. Customer service is
excellent, too! I'm a very satisfied customer. --Betsy H., Denver, CO
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Hi,
I just received my order! I'm very excited, it is exactly what I was looking for and was packaged so nicely.
Thanks so much.
--Caryn
B., Salem, MA
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Thank You! My shawl arrived on Saturday and it is exquisite!
--Joan
P., Mount Horeb, WI
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Thank you for prompt delivery and excellent customer service.
--Jen W., San Francisco, CA
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Hi Valerie! The shopping experience is superbly easy to get
through. A job very well done, and very much appreciated! --Karen
F., Venice, CA
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Thank you. You're very conscientious about keeping a customer informed. I
can't wait to get my Marigold Petal Star Lamp. --Patricia S.,
Hastings-on-Hudson, NY
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Thanks, Valerie. It was such a pleasure doing business with
you... I'll definitely revisit the site the next time I'm looking for a journal!
--Jennifer S., East Arlington, VT
SECURE
SHOPPING:
Ordering online at The Mandala Collection is safe and secure! Please read about the measures we have taken to
ensure that your order is submitted securely. You may also make purchases by
phone.
PRIVACY:
Your privacy is vitally important to us. To learn
more about our privacy policy, please click here.
REFUNDS
& RETURNS:
If you need to change or cancel your order after you have submitted it,
please email us at mandala@themandalacollection.com
or phone our Customer Care Specialists, toll-free, at: 1-866-444-SOUL, as soon as possible.
Your
satisfaction is 100% guaranteed. If any product does not meet your satisfaction,
for any reason, just return it in the same condition, within 14 days of the
shipping date, for a courteous refund, exchange or credit. Please email us at mandala@themandalacollection.com
or phone our Customer Care Specialists, toll-free, at: 1-866-444-SOUL, to notify us of your return. Please note that shipping and handling on returned merchandise is non-refundable.
Please
ship your returns and exchanges to the attention of our Returns Department at:
The Mandala Collection
Attn: Returns Department
1158 26th Street, Suite 124
Santa Monica, CA 90403
GIFT
WRAPPING:
The Mandala Collection
offers an exquisite collection of Gift Wrapping
options, perfect for all of your gift giving needs. Choose from eight gorgeous
paper styles, handmade in India and Japan. Click
here to view our selection.
To order gift wrapping: simply select your
preferred gift wrapping option, along
with your item, when clicking the "Add to Cart" button. If
you would like all of your purchases wrapped as one gift, please order gift
wrapping with just one item. Then, upon check out, check the appropriate box on
the final page to make this request. Our gift wrapping includes our signature greeting card. Be sure to include a Gift Card Message on the
final page of ordering, if you would like a gift card included with your
package.
GIFT
CERTIFICATES:
Purchasing Gift Certificates:
Gift Certificates from The Mandala Collection make the perfect gift for
every person on your gift giving list. We offer gift certificates in a range of
denominations, including $15, $20, $25, $30, $40, $50, $75, $100, $150, $200,
$250, and $500. Our
gorgeous gift certificates can be emailed or mailed to your gift recipient. Click
here to purchase a gift certificate.
Redeeming a Gift Certificate:
Redeeming
a gift certificate is easy! Just follow these simple steps: Begin shopping and
add the items you would like to purchase to your shopping cart. When you are
ready to checkout, click on shopping cart. Enter your gift certificate
redemption code, exactly as it appears in your e-mail, in the designated box on
the first page of checkout. Our Secure Shopping Cart System will figure the
amount owed. If your order is more than the dollar value of your gift
certificate, you will need to pay the difference using a credit card, check or
money order. If the price of your order is less than your gift certificate
amount, your account will be credited with the unused amount for future use. Click
here to read more about our gift certificate program and policies.
ABOUT
OUR STORE:
If you would like to learn more about The Mandala Collection and the people
behind it, please click here to read our story.
DIFFICULTIES
USING OUR WEB SITE:
We would greatly appreciate you letting us know if you
find any dysfunctional links or anything out of the usual. Please email and let
us know the exact nature of your problem or difficulty, and we will work to
correct it immediately. Thank you in advance.
mandala@themandalacollection.com
TERMS
OF USE:
Please read and agree to our Terms of Use prior to using our site. Please
click here to read our Terms of Use statement.
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